Useful answers before you head out

Measure the device’s width, depth and thickness with its sleeve on. Compare those measurements with a listed internal compartment size when one is available. A 14-inch or 15.6-inch label refers to a screen-size class and does not guarantee fit for every device. Exterior bag measurements include seams, padding and other compartments.

A backpack frees both hands and uses two shoulder straps. A tote is convenient for opening beside your desk. A laptop bag offers a more horizontal layout for flat items, while a small crossbody keeps personal essentials close when your computer stays at the office.

Materials vary by style. Check each product’s specification table for canvas, nylon, Oxford cloth, PU, PVC or leather. PU and PVC are synthetic materials, and we label them separately from leather.

Empty it first and use a soft cloth to remove surface dust. Test any suitable cleaning product on a hidden area. Avoid soaking, machine washing and high heat unless the product specifically permits them. Leather needs care appropriate to its finish; let a wet bag dry naturally away from a heater.

Delivery is available to the contiguous 48 United States. Alaska, Hawaii, territories and military postal addresses are outside our shipping area.

Processing takes 1–3 business days; transit takes 3–7 days after dispatch. Free standard shipping applies at a merchandise subtotal of $59 or more. Below $59, the standard charge is $6.99.

Contact us within 30 days after delivery. Keep the bag unused and retain the original packaging. Returns go to Ira Blackburn Consulting LLC, 3300 E 42nd Ave #b, Anchorage, AK 99508. We cover return postage for a quality problem, a wrong item or transit damage; other returns use customer-paid postage. Inspection takes 3–5 business days after receipt before an accepted refund is initiated.

Email [email protected], call +1 202-790-1152 or use our contact form. Customer care hours are Monday–Friday, 9:00 a.m.–5:00 p.m. Eastern Time.